Frequently Asked Questions

1. Enter your Check-in and Check-out dates in any search box on any page. 2. Select the property you are interested in by pressing the BOOK NOW button 3. Enter your contact details and press Paypal for payment or you can also press Pay Later if you wish and we will send you an option to pay directly from your credit card on our secure merchant account. 4. Press Continue & Check Out - By pressing the Check-Out button you are agreeing to the terms and conditions of renting our properties. The full terms and conditions (which contain the cancellation policy) can be read on our website here: https://www.annamariaislandhomerental.com/terms 5. Choosing the Pay Now option is hsoen and payment is completed, the booking request will be sent to us and dates will be blocked on our calendars. If you choose to "Pay Now" The booking will be completed and sent to our office. We will enter your booking and email you a confirmation as well as a request for a rental contract signature. If you choose to "Pay Later" A reservation request will be submitted. Once received, we will review your request and respond to you as soon as possible. Upon Booking a property, we will review and confirm your booking along with sending a rental agreement for an electronic signature that needs to be signed within 24 hours to solidify your reservation.

Once a booking has been confirmed you will receive a notification for e-Signature for the rental contract. 1. Firstly, you have been sent the rental contract email signature request - E-signature Required is in the subject line. 2. Within that email there is a blue text url link "e-Signature form for Booking #xxxxxx. Click on that. 3. Fill out any remaining contact information that is empty in the fields. 4. On the bottom right click "Verify and Continue to Signature". 5. This action will take you to the rental agreement where the full agreement terms are found within a rectangle viewing box. You can scroll over the rectangle area with your mouse to read the full agreement before signing. 6. Towards the bottom of the viewing page you will find the Name field. Enter your full name in that field as well as click the "I Accept Submit My Signature" button on the bottom.

A 25% down payment is required upon making a Booking request, if you choose to press the Pay Later button, we will send you a payment request email where you can choose to cpmplete the down payment via credit card or Paypal. Both are secure platforms. The remaining balance is due 90 days prior to your arrival check-in date. If the reservation is 90 days or less to check-in the full amount will be due upon the booking request.

Payments can be split at the request of the booking guest. This must be made in advance with a written request by email. The amount can be split in any denomination as long as it totals the amount that is due at the time based on the payment terms.

We send each guest several email newsletters to assist in answering any questions you may have to help your vacation plannin process. In these email newsletters, we cover about 99% of the questions that past guests have asked about staying in our homes. The emails are sent at approximately this schedule: upon booking 2-months prior to check-in 1-month prior to check-in 2-weeks prior to check-in 1 month after check-out 2 months after check-out Don't worry you haven't been added to our newsletter subscriber list, it's just easier and more interactive and fun to send the information this way with clickable links for our guests to enjoy and choose what is important to them. You can feel free to share these newsletters with the rest of your group. If you'd like to subscribe to our newsletters you will have the opportunity to input your address found at the bottom of each newsletter.

Once all payments have been made, 10 days prior to arrival your Check-in documents will be emailed to you as well as Pool Instructions. Please print out the Check-in documents as they contain the address of the property, information on how to use the Community Fitness Center, Wifi passcodes, Maintenance Days, etc... We will call you about 1 - 2 days prior to your Check-in for a quick chat and to deliver the code for entry.

CANCELLATION POLICY In the event of cancellation, deposit refunds are as follows:75% refund of the deposit, if canceled 120 or more days prior to the guest Check-in Date 40% refund of the deposit, if canceled 90 to 119 days prior to the guest Check-in DateThere is no refund less than 90 days prior to the guest Check-in Date*A cancellation fee of $200 will apply to all cancellations regardless of the period before Check-in Date. REFUND REBOOKING POLICYIf a guest must cancel less than 90 days prior to the guest Check-in Date, and if requested by the guest, Anna Maria Island Home Rental will endeavour to re-rent the property for the dates the guest originally reserved. The amount if recouped by Anna Maria Island Home Rental will be given in payment to the original guest, less cancellation fees. It is up to the sole discretion of Anna Maria Island Home Rental to advertise last-minute pricing strategy in order to re-rent the property. It is not guaranteed by Anna Maria Island Home Rental that the property will be re-rented. Refunds are subject to Anna Maria Island Home Rental's ability to re-rent the accommodation. There will be no refund if Anna Maria Island Home Rental is unable to re-rent the accommodation.It is strongly recommended that the guest buys travel insurance to cover the cost of your rental in case of a cancellation.

We make booking your Anna Maria Island vacation rental easy and convenient! We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal. All payments are processed in USD through our secure payment processor to help protect your personal and financial information, so you can book your island getaway with confidence and look forward to your stay in paradise!